Hoffmann Brothers has been servicing heat pumps in St. Louis and nearby for over 40 years. We are able to provide repair services for all types and brands of heat pumps. Whether your heat pump is not turning on, not blowing air, the fan is not spinning, or any other issues, call Hoffmann Brothers today at 314-664-3011 for exceptional service.
Heat Pump Services St Louis - Hoffmann Brothers

Heat Pump AC Not Working? We’ll Fix It

Here at Hoffmann Brothers, we recommend consulting reliable, trained technicians to assist with heat pump service and repairs. However, there are a few tips and options for heat pump troubleshooting:

  • Check your thermostat: Ensure your thermostat is set to the right settings, sometimes a simple switch can remedy your problem. Refer to thermostat manuals for any tips to fix settings or reset the thermostat.
  • Change your filter: if there is too much dirt, dust and debris covering the filter your unit can be overworked or struggle to properly run. Change your heat pump filters regularly and double-check filter conditions when issues occur.
  • Electrical or Power Issues: If your heat pump is not turning on consider checking all breakers in your electrical panel to ensure there is no power loss to the unit or home.

Learn More: How To Change a Furnace Filter

Regular system maintenance keeps your heat pump clean and functioning at its best- it can also help catch any large repairs before there is an emergency. The Department of Energy states that “The difference between the energy consumption of a well-maintained heat pump and a severely neglected one ranges from 10% to 25%”.

Request an Estimate Schedule Service

Do I Need a Heat Pump Repair?

Our trained technicians are experts in heat pump repairs and service, they are able to assist with both simple and very complex system issues. If you need emergency repair call Hoffmann Brothers today to schedule an appointment.

These are some common signs that it may be time to call in an expert to help with heat pump repairs:

  • Not cooling or not heating – EXAMPLE: The temperature in the home is not matching temperature set on the thermostat or air coming through vents is not meeting expected temperature (unit set to cool and warm air is coming through vents)
  • Not blowing air – EXAMPLE: The heat pump has kicked on; thermostat is set to the right functions, but there is no air through vents of the home
  • Fan not spinning – EXAMPLE: Can see the fan on the outdoor unit is immobile or do not hear the fan running as expected
  • Not Turning On – EXAMPLE: Unit is called to heat or cool on thermostat but there is no function on outdoor unit or you cannot hear unit kick on or function in anyway
  • Unusual Noises or Smells – EXAMPLE: Burning, musty or unpleasant smells. Unusual banging, knocking or rattling sounds.

    If you are experiencing any of the above heat pump system issues, call our office today to schedule your home heat pump repair here.

What is a Heat Pump?

A heat pump is an air conditioner that can also provide heating to your home. Heat pumps do not generate cool or hot air like a standard air conditioner or furnace. Instead, heat pumps move air making them a popular cost-efficient, quiet, and environmentally friendly option for a HVAC system.

There are many varieties of heat pumps that Hoffmann Brothers can service, the following factors determine which kind of heat pump is in your home:

  • Source: Heat pumps are commonly either air source, ground source or water source. Ground and water source heat pumps can also be called Geothermal Heat Pumps.
  • Ducted vs Ductless: A very common type of air source heat pump is a Ductless Mini Split Heat Pump- this will mean there is no ductwork throughout the home.
  • Single Stage vs 2 Stage: This refers to the compressor type on the unit- heat pump compressors can either have one level of function (single-stage) or have two function levels (2 stage).
  • Standard vs Dual Fuel: Heat pumps can serve as a stand-alone HVAC system or be combined with a furnace system, also called dual-fuel, to provide more comfort during extreme winter temperatures.

How Does a Heat Pump Work?

Heat pumps work by moving air from one place to another:

  • When cooling, the heat pump will move warm air from the home to the outdoors which cools the home.
  • When heating, the heat pump will take heat from outside and move it into the home which heats the home.

FAQ’s About Heating Pump Systems

How Long Do Heat Pumps Last?

There are many factors that contribute to the life of a heat pump including type of heat pump, geographic location, and maintenance history, However, Energy Star recommends considering replacement after 10 years.

How Do I Know If I Have A Heat Pump?

A quick way to tell the difference between a standard air conditioning unit and a heat pump is to turn the system to “heat” on the thermostat and look at the outdoor unit. If the fan in the outdoor unit is running, that is a good indicator you have a heat pump.

How Much Electricity Does A Heat Pump Use?

Heat Pumps have become increasingly popular because of their energy efficiency. Exact energy usage of a heat pump differs from home to home, however, The Department of Energy states that heat pumps can reduce energy consumption by 30-60%.

Request an Estimate Schedule Service

Call a Reliable Heat Pump Repair Company in the St. Louis Area

Hoffmann Brothers is able to repair all types and brands of heat pump around the St. Louis and Metro East Area. Whether it’s extremely hot temperatures and your heat pump is not cooling or it is a cold winter day and your heat pump is not heating – book your appointment and we’ll address the issues right away.

Call Hoffmann Brothers for trusted, friendly service at 314-664-3011.

Schedule a Service or Request a Bid

"*" indicates required fields

This field is for validation purposes and should be left unchanged.