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Kohler Generator Code 27 Error Code Explained: Meaning, Causes & Fixes

Discover what Kohler Generator Code 27 means, its common causes, and how to fix it. Get quick troubleshooting tips to resolve this generator error code efficiently.

Reviewed by Content Team

Head of Content, D. Gorenko

Updated June, 5

What does the Code 27 error code on Kohler a Generator mean?

 

Understanding Generator Code 27: What It Means

 

When your generator displays a Code 27 error, it’s signaling a specific problem related to its battery charging system. Specifically, Code 27 usually means “Battery Voltage Low,” or “Charger Failure.” In simple terms, the generator is telling you that the battery is not being properly charged, or the battery voltage has dropped too low for safe operation. Without a charged battery, your generator might not start when you need power most—whether you’re at home in St. Louis or running your business in Nashville.

 

Reasons Why Code 27 Happens

 

There are a few main causes that typically trigger the Code 27 error on a generator:

  • The Battery Itself Is Worn Out or Damaged: Generator batteries, like car batteries, wear out over time and lose their ability to hold a charge. Extreme temperatures—like those common in both St. Louis and Nashville—especially hot summers and cold winters, can speed up battery failure.
  • The Battery Charger Isn’t Working: Your generator has a built-in charger that keeps the battery fully charged, even when the generator isn’t running. If the charger fails, the battery slowly drains.
  • Poor Electrical Connections: Corrosion or loose connections on the battery terminals or charging wires can interrupt the flow of electricity, causing the battery to discharge.
  • Rarely, Faulty Control Board or Sensor: Sometimes, the generator’s control system stops sending the correct signals, or the voltage sensor doesn’t work right—though these are less common causes.

 

What Happens If You Ignore Code 27?

 

If you ignore a Code 27 error, your generator may not start the next time there’s a power outage. The battery provides the initial power needed to kick-start the generator; if it’s weak or dead, the system can’t operate—even if everything else is working. That’s especially risky for homeowners in areas like St. Louis that deal with powerful storms, or for business owners in Nashville who rely on backup power for operations.

 

Safe Steps to Respond to Code 27

 

When you see a Code 27 on your generator, follow these practical steps:

  • Check the Battery Visually: Look for corroded terminals (white, powdery residue) or disconnected wires. These are common in humid climates like St. Louis and Nashville. Clean with a battery brush and reconnect if necessary, but only if you feel safe.
  • Ensure the Area Is Safe: Generator batteries can vent explosive gases—never work around a battery if you smell rotten eggs (sulfur odor) or if it’s swollen. In these cases, don’t touch; call a professional immediately.
  • Test or Replace the Battery: If you have experience, you can check the voltage with a multimeter. Most generator batteries should read around 12.6 volts when fully charged. Anything significantly lower could mean a bad battery.
  • Inspect the Charger: Ensure the generator is plugged into a working outlet (for standby generators), since lack of power will prevent the charger from working. If the outlet has power but the battery doesn’t charge, the charger may be faulty.
  • Consult the Manual: Always look at the owner's manual for your specific generator model for any unique requirements or reset instructions.
  • Call a Qualified Technician: If you’re uncomfortable with electrical systems or if basic checks don’t fix the problem, seek help. Companies like Hoffman Brothers, with expert teams serving both St. Louis and Nashville, have the training and tools to safely diagnose and repair generator issues.

 

How to Prevent Future Code 27 Errors

 

To avoid running into Code 27 errors in the future, it’s best to schedule regular maintenance for your generator:

  • Test the Battery Twice a Year: Just like your car, your generator’s battery should be tested to make sure it can still hold a charge.
  • Keep Battery Terminals Clean and Tight: Make it a habit to check for corrosion and make sure wires are secure.
  • Check the Outlets Supplying Power to the Charger: Sometimes the problem is as simple as a tripped breaker or unplugged cord.
  • Have a Backup Battery Available: Especially in areas with frequent outages like St. Louis and Nashville. Being prepared saves time when emergencies strike.
  • Schedule Annual Inspections: A qualified technician will look over the entire system and address any potential issues before they cause trouble.

 

Why Generator Battery Issues Matter

 

A healthy, charged battery ensures your generator will respond instantly during unexpected power outages, keeping your family safe and your business running—whether you live in historic neighborhoods of St. Louis or operate commercial spaces in Nashville. Batteries are inexpensive compared to potential losses from outages, making battery care a wise investment.

 

When to Call for Professional Help

 

If the Code 27 error doesn’t clear after checking the battery, cleaning terminals, and ensuring proper connections, you should reach out to professionals experienced in generator systems. Skilled technicians familiar with all the brands and models common in St. Louis and Nashville can quickly pinpoint and resolve deeper issues—getting your generator ready for the next outage with peace of mind.

 

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How to fix the Code 27 Error on a Kohler Generator?

 

Understanding and Fixing Code 27 on a Kohler Generator

 

A Kohler generator displaying a Code 27 error is letting you know that there’s an issue with the battery voltage being outside the acceptable range—either too low or too high. This code is one of the most common faults and generally means your generator’s battery can't properly charge or maintain its function, making it unable to start when it's needed most. To restore the generator to full working order—as professionally addressed for homes and businesses in both St Louis and Nashville—you need to address the battery and charging system. Below you'll find a step-by-step guide, presented in the way any skilled technician would handle the problem.

 

What Code 27 Means and Why It Matters

 

Whenever your Kohler generator's controller displays "Code 27," it’s pointing specifically to a battery voltage issue. The generator cannot start if its battery doesn't have the proper charge, and without fixing this, you risk going without power during an outage. Addressing this right away ensures that homes and businesses across St Louis and Nashville can rely on their backup systems when needed.

 

Check the Generator Battery

 

  • First, make sure the generator is OFF and follow all safety recommendations.
  • Open the generator enclosure to access the battery. The battery is typically located in a tray at the bottom of the unit, often black and about the size of a small car battery.
  • Inspect battery terminals for corrosion (white or greenish buildup). If you see corrosion, disconnect the battery cables (negative cable first), and clean the terminals using a mixture of baking soda and water applied with a wire brush.
  • If the battery is more than three years old, consider replacing it, since older batteries often fail to hold a proper charge.

 

Test the Battery Voltage

 

  • With the generator OFF, use a digital multimeter. Place the red probe on the positive (+) battery terminal and the black probe on the negative (-) terminal.
  • A healthy battery should measure between 12.6V and 12.8V DC. If the voltage is below 12.4V, the battery is low and needs charging or replacing.
  • If the voltage is above 13.2V, the battery may be overcharging, suggesting an issue with the generator’s charging system itself, which sometimes happens in units across St Louis and Nashville after long periods of inactivity or extreme temperatures.

 

Charging or Replacing the Battery

 

  • If the voltage is low, remove the battery (always disconnect the negative terminal first).
  • Charge it using an appropriate battery charger, following the charger’s instructions exactly.
  • After charging, retest the battery. If it now reads within the correct voltage range, reinstall it into your generator.
  • If the battery no longer holds a charge or rapidly drains, purchase a replacement with the same specifications. Most Kohler residential generators require a Group 26R, 525 CCA (Cold Cranking Amps) battery, but check the owner's manual for your unit.

 

Inspect the Charging System

 

  • Once the battery is confirmed good, start the generator manually using its control panel.
  • With the generator running, test the battery voltage again at the terminals.
  • The voltage should increase slightly, typically between 13.4V and 14.4V DC, indicating the generator’s built-in charger is functioning.
  • If the voltage does not rise or exceeds this range (indicating under- or overcharging), the generator’s battery charger—or possibly its control board—may be faulty. In such cases, a skilled technician familiar with generator repair in St Louis or Nashville should inspect the internal charging system and repair or replace components as necessary.

 

Reset the Controller

 

  • Once the issue is fixed (battery charged/replaced, charging system working), clear the Code 27 error by using the controller panel.
  • Follow your model's reset procedure—often this involves pressing the OFF button, waiting a few seconds, and then pressing AUTO or RESET. Consult your Kohler manual for exact instructions.
  • If the error message disappears and the generator will now start automatically or via the manual control, your issue is resolved.

 

Additional Tips and When to Seek Professional Help

 

  • Always use insulated tools around batteries to avoid accidental shorts or sparks.
  • If you're not comfortable testing electrical components, or if inspection points to a charging circuit (not battery) problem, call a licensed technician serving St Louis or Nashville for safe, reliable service.
  • Regularly check and maintain your generator’s battery twice a year to prevent future Code 27 faults.
  • Document the date of battery replacement beneath the generator enclosure for easy future reference.

 

Summary

 

A Kohler generator Code 27 error almost always means a problem with your battery’s voltage. Check and clean your battery connections, test the voltage, charge or replace the battery if needed, inspect the charging system, and always reset the controller after fixes. These steps, followed routinely by homeowners and business owners in both St Louis and Nashville, will ensure your standby power system is ready for any outage. If these measures don't restore proper operation, rely on a skilled generator specialist in your area.

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What could be causing the Code 27 error code on a Kohler Generator?

 

What Causes Code 27 Error on a Kohler Generator?

 

The Code 27 error on a Kohler generator means the unit has detected a problem with the battery voltage being too low. Essentially, the generator’s internal computer is warning you that the voltage coming from the battery is below what is required for the generator to operate properly or start. This error code is common among both residential and commercial generators and is a safety feature designed to prevent further damage to the generator's electrical system.

When a Kohler generator in either St. Louis or Nashville flashes Code 27, it generally points to one core issue: the battery is not supplying enough voltage to keep the control panel and other electronics running as they should.

 

Detailed Reasons For Code 27 on Your Generator

 

There are several reasons that could cause this low battery voltage error:

  • Battery Is Old or Weak: Over time, all batteries degrade. If your battery has been in use for several years—especially in regions like St. Louis and Nashville that experience seasonal temperature swings—it may lose its ability to hold a charge, resulting in voltage dropping below safe operating levels.
  • Poor Connections or Corrosion: Terminals where the battery connects to the generator can accumulate corrosion or become loose. Corrosion is a buildup of white, green, or blue powdery residue on battery posts or cable ends, which causes poor conductivity and voltage drops. Loose connections don’t allow the battery’s power to properly reach the generator’s electrical system.
  • Charger Malfunction: Almost every modern Kohler generator comes with a built-in battery charger. If this charger fails or is disconnected, the battery won’t recharge correctly. Sometimes, power outages in areas like St. Louis or voltage surges in Nashville can cause these chargers to malfunction or stop working altogether.
  • Dirty or Damaged Cables: Battery cables themselves can wear out, crack, or become internally corroded. If the wires between the battery and the rest of the system are in bad shape, the generator might interpret the reduced voltage as a battery issue.
  • Ambient Temperature Extremes: Both heat and cold can have dramatic effects on a battery’s performance. In hot St. Louis summers or freezing Nashville winters, batteries sometimes fail much more rapidly. Batteries lose their ability to provide enough voltage if stored or used in either extreme environment.
  • Parasitic Loads or Drains: Sometimes, auxiliary devices or a malfunctioning controller can slowly drain the battery when the generator is not in operation, so it never gets a full charge.
  • Incorrect Battery Type: If the battery installed is not the size, type, or capacity specified by Kohler for your generator model, this could lead to voltage issues and trigger the Code 27 error.

 

Why Monitoring Battery Voltage Is Crucial

 

Generators rely heavily on the battery—not just for starting, but also for powering the control panel and protecting the computer systems inside. When the voltage drops too low, not only can the generator fail to start, but sensitive control electronics might be damaged. That’s why models in St. Louis or Nashville will alert you with a Code 27 as soon as weak battery voltage is detected.

 

In Summary: What Triggers Kohler Generator Code 27?

 

The Code 27 error code means your Kohler generator is detecting low battery voltage. This can be caused by battery aging, connection issues, charger malfunction, damaged cables, temperature extremes, parasitic drains, or using an incorrect battery. Knowing these underlying causes allows anyone in St. Louis or Nashville to understand that the Code 27 warning is a protective feature meant to alert you to battery-related issues before they cause more severe generator problems.

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