/generator-error-codes

Generac Generator 1916 Error Code Explained: Meaning, Causes & Fixes

Discover what the Generac Generator 1916 error code means, its common causes, and effective solutions. Learn how to troubleshoot and resolve this generator issue quickly.

Reviewed by Content Team

Head of Content, D. Gorenko

Updated June, 5

What does the 1916 error code on Generac a Generator mean?

 

What the 1916 Error Code on a Generac Generator Means

 

The 1916 error code on a Generac generator indicates a specific communication problem within the generator system. To put it simply, your generator is telling you that it cannot properly talk to a part called the "Controller Canbus." This communication system is what allows different parts of the generator to send signals back and forth so everything works smoothly. The 1916 code therefore means that the generator's brain (the controller) is not able to get information from or send instructions to other essential components as it should.

If you see this code on your residential or commercial generator in St Louis or Nashville, it's important not to ignore it, as it may prevent your generator from operating correctly when you need backup power, whether at your home or business.

 

Understanding the "Canbus" and Communication Issues

 

The Canbus is a type of internal wiring and communication line inside your generator. Think of it like a telephone system that allows the generator's main computer (controller) to stay in constant contact with other electronic modules (like engine controls, sensors, or display panels).

When this telephone line fails, and the controller can't reach these devices, your generator won’t know if things are working as they should. The 1916 error tells you this “conversation” has been interrupted. This is often described as a "Canbus Loss of Communication" fault.

 

Common Causes of the 1916 Error

 

Several issues can cause the 1916 code to appear on your Generac generator in St Louis and Nashville:

  • Loose or Damaged Wiring: If the wires that carry the communication signals (Canbus wires) are loose, unplugged, corroded, or damaged, the generator's main computer can't communicate with other components.
  • Failed Controller or Devices: Sometimes the controller itself—or other modules attached to the Canbus—can fail, stopping communication.
  • Moisture or Dirt: Water or dirt inside the generator can cause poor connections on the Canbus wiring or related plugs, resulting in the error.
  • Software Glitches: Occasionally, the error could be caused by software issues that require a reset or update by a trained professional.

 

What to Do When You See the 1916 Error

 

If you’re in St Louis or Nashville and come across this error code, here’s what you should consider doing:

  • Do Not Attempt Major Repairs Yourself: Because Canbus systems deal with electronic communication between sensitive, expensive parts, untrained attempts to fix the wiring or electronics can create more issues, void warranties, or cause further damage.
  • Basic Visual Inspection (If Comfortable): Look inside your generator (if you feel safe doing so) to check for obvious signs of loose wires, corrosion, moisture, or rodent damage near the control panel. However, don’t try to unplug or rewire anything yourself unless you have experience with electrical systems.
  • Note Any Patterns: Write down when the error happens (e.g., after rain, power outage, cold weather) to help your technician diagnose the problem faster.
  • Schedule a Professional Service Call: Contact a qualified service provider who works on Generac generators for homes and businesses in either St Louis or Nashville. They have the proper diagnostic tools, knowledge, and training to safely test, repair, or replace faulty parts as needed.

 

Preventing Future Communication Errors

 

A generator is just like any other piece of complex machinery—it works best with regular professional maintenance. For residents and business owners in St Louis and Nashville, the best way to keep your generator running reliably is to have it inspected and serviced at least once a year, even if you haven’t seen any errors. This helps catch loose wires, corrosion, and signs of component wear before they trigger the 1916 code or prevent the generator from providing backup power in an emergency.

By understanding what the 1916 error code means and knowing proper steps to take, you’ll be well-prepared to keep your generator ready for the next power outage—no matter if you’re running a business in St Louis or looking after your home in Nashville.

Expert Generator Solutions Await!

Generator issues in St. Louis or Nashville? Our experts provide quick repairs and maintenance to keep you cool. Contact us today!

Request a quote

How to fix the 1916 Error on a Generac Generator?

 

What the 1916 Error Means on a Generac Generator

 

The 1916 error code on a Generac Generator means there has been a “Low Voltage Error” detected in the generator’s system. This means your generator’s output voltage, or the power it’s generating, has dropped below what’s considered safe or normal for the generator to provide to your house or business in St Louis or Nashville. The generator senses this drop and automatically issues the 1916 error code to protect itself and appliances by turning itself off. This helps to stop any electrical damage from happening.

 

Steps to Fix the 1916 Error Code on a Generac Generator

 

Sometimes, the 1916 error can be simple to fix, while in other situations you may need help from a professional service like those available in St Louis and Nashville. Here’s a detailed, step-by-step guide for how to fix this error:

  • Check if the Error Is Still Active
    First, locate the control panel on your Generac Generator and see if the 1916 code is currently displayed. If it’s just a stored error and not “active,” you can try clearing it and restarting the generator.
  • Reset the Fault
    To reset the error, press the “Off/Reset” button on your generator’s control panel. Wait a moment. Then place the generator back into “Auto” mode so it can try starting again. Sometimes, this simple reset fixes temporary issues.
  • Inspect Power Output Connections
    Turn off the generator completely. Safely look at the connections where the generator’s power wires connect to your house or business panel. Check there is no corrosion, no loose wires, and no obvious damage. These power wires are what carry electricity from your generator to your building.
  • Examine the Circuit Breakers
    Check the circuit breakers on your generator and in your home’s electrical panel. A tripped breaker can cause low voltage. Reset any breakers by switching them fully off, then fully on.
  • Remove Overloaded Devices and Try Again
    If you recently added more appliances or equipment for the generator to power, that could overload it. Unplug anything nonessential, especially large machines or equipment that started operating before the error occurred, and then restart the generator.
  • Check the Generator Battery
    Sometimes, a weak or dead battery makes the generator “think” there’s a voltage issue, even if there is not. Ensure the battery is fully charged and the terminals are clean and snug. Replace the battery if it’s older than 3-5 years or not holding a charge.
  • Look at the Voltage Regulator or AVR
    Generators have an Automatic Voltage Regulator (AVR), a small device inside that helps keep voltage steady. If it’s faulty or burned out, the generator can’t deliver normal power, leading to the 1916 error. Warning: Checking or replacing the AVR involves opening the generator and working with electrical parts. Unless you’re qualified, it’s best to contact a technician from St Louis or Nashville for help with this step.
  • Assess for Engine Problems
    If your generator’s engine isn’t running smoothly (it runs rough, makes strange noises, or smokes a lot), the electrical output can drop and cause the 1916 error. Regular oil and filter changes, clean spark plugs, and a full tank of the right type of fuel are needed for best operation.
  • Check All Fuses Inside the Generator
    Locate and inspect all the fuses in the control box. If any have blown (the metal strip inside is broken), replace them with fuses of the exact same size and rating.

 

When to Call a Professional for the 1916 Error in St. Louis or Nashville

 

If you’ve completed all the above steps and the generator is still showing the 1916 code, there is likely a more serious internal or electronic issue. This could be a failed voltage regulator, control board problem, or wiring fault inside the generator. Generators are complicated machines with high-voltage parts. At this stage, contact a trained, certified technician familiar with Generac generators who serves St Louis and Nashville areas. They have the special tools and knowledge to safely diagnose the problem and replace any broken parts without voiding your warranty or risking personal injury.

 

Preventing the 1916 Error on Your Generac Generator

 

To help avoid this error in the future, keep up regular generator maintenance. This includes:

  • Running the generator at least once a month (exercise cycle).
  • Changing oil and filters according to the manufacturer’s schedule.
  • Making sure batteries are charged and connections are clean.
  • Scheduling a yearly tune-up with a generator specialist, which is easy to arrange for homeowners and businesses in St Louis and Nashville.

By following these steps, most common causes of the 1916 error on Generac generators can be solved or prevented. Always put safety first, and when in doubt, reach out to professionals for reliable and safe service.

Areas Of Expertise

We treat our people as our top priority so they'll treat you the same way. 100% Satisfaction, Every Time!

Air Conditioning

Providing air conditioning repairs, installation and maintenance for St Louis, MO and Nashville, TN. During the hot summers, call Hoffmann Brothers for all your AC repairs, replacement, and tuneup needs.

Electrical Repair

Hoffmann Brothers offers residential and commercial electrical services for St Louis homes and businesses. Lighting, outlets, panels, whole house fans, generators, and more. Call our licensed electricians today!

Heating Services

Need a furnace repair in St Louis or Nashville? Hoffmann Brothers can handle all your heating repairs, no matter the brand, including ductless mini-split systems. We also proudly offer heating system installations, and ongoing maintenance services.

Appliances

Hoffmann Brothers offers appliance repair services throughout St Louis, MO! Our experienced technicians are trained to work on all major brands of most home appliances including Dishwashers, Refrigerators & Freezers, Washing Machines & Dryers, and Ovens.

Plumbing Services

Hoffmann Brothers is your experienced Plumbing Company service both St Louis and Nashville. We offer plumbing repairs and installations, along with drain and sewer solutions.

Commercial Services

Do you need Mechanical or Commercial services for your St Louis or Nashville area business? We offer HVAC, Plumbing, Electrical (St Louis only), Indoor Air Quality, and more.

Water Heaters

Hoffmann Brothers is your professional water heater contractors for both Nashville, TN and St Louis, MO. We provide hot water heater installation, repair, and maintenance for both standard and tankless systems.

Drains & Sewers

Hoffmann Brothers is your Nashville and St Louis area drain Plumber. We provide drain cleaning and clearing and much more. Trust our drain experts to fix your clogged sink or toilet quickly and efficiently.

What could be causing the 1916 error code on a Generac Generator?

 

What Causes the 1916 Error Code on a Generac Generator?

 

The 1916 error code on a Generac Generator specifically means there is a low voltage warning on the battery charger that keeps your generator’s battery charged. In simple terms, your generator is telling you there’s a problem with the system that makes sure its internal battery stays ready to start the generator when needed. The generator relies on this battery charger so that when the power goes out in places like St Louis or Nashville, your generator will turn on automatically.

 

Understanding Your Generator’s Battery Charger System

 

This battery charger is a small device inside the generator. Its job is to take a little bit of electricity from your house and use it to keep the generator’s battery charged. If the battery is weak or dead, the generator may not start at all. The 1916 code tells you the charger isn’t providing enough voltage (electricity) to keep that battery healthy.

 

Common Reasons for the 1916 Error Code

 

In residential neighborhoods or in businesses around St Louis and Nashville, the most typical root causes of a 1916 code include:

  • No Power to the Charger: The charger can only work if it’s plugged in or wired to an electrical source. If the outlet or circuit that powers the charger is switched off, tripped, or has a blown fuse, the charger won’t work and the low voltage error appears.
  • Charger Failure: Over time—especially in the hot, humid, or cold conditions found in St Louis and Nashville—the charger itself can wear out or fail completely. Internal components get damaged from power surges or just normal aging.
  • Loose or Damaged Wiring: Wires between the charger and the battery or between the charger and house power can get loose, disconnected, or corroded because of moisture, pests, or vibration from the generator running.
  • Bad Battery: If the generator’s battery is old, worn down, or won’t hold a charge (even though the charger is working), it can draw too much power or cause a low voltage signal in the charger—triggering the 1916 code.
  • GFCI or AFCI Outlets Tripped: If your generator is plugged into an outlet with built-in safety features (like GFCI or AFCI), and that has been tripped due to weather or other issues, the battery charger loses its power and causes a voltage drop.
  • Breaker Off or Poor Electrical Connection: Sometimes the power supply gets interrupted due to a breaker being switched off in your home’s panel, or a poorly connected wire at the breaker or transfer switch box. This is common after electrical work or storms around St Louis or Nashville.
  • Environmental Factors: Extreme temperatures and moisture found in outdoor installations in areas like St Louis and Nashville can shorten both charger and battery life, increasing the chances of this problem.

 

How the 1916 Error Code Affects Your Generator

 

If your Generac generator is showing a 1916 error, it means the battery is not charging as it’s supposed to. If the problem continues, your battery could eventually drain completely. This will lead to one of two outcomes: your generator may not start up at all during an outage, or it may display additional error codes related to battery failure.

 

Summary of What Triggers the 1916 Error

 

To sum up, the 1916 code is a warning that your generator’s automatic battery charging system isn’t getting enough electricity or isn’t working right. In St Louis and Nashville, this is often related to issues with house power supply, damaged charger, old battery, or wiring problems due to weather and age. This error is about the electrical health of the backup system your home or business relies on when the power goes out.

SERVING

St. Louis & Nashville Areas

Brentwood, MO
1025 Hanley Industrial
Brentwood, MO 63144

Nashville, TN
45 Willow St.
Nashville, TN 37210

Call Our St. Louis Office

Call Our Nashville Office

Nashville Location

(615) 515-3015

Read More

Kohler Generator Code 21 Error Code Explained: Meaning, Causes & Fixes

Discover what Kohler Generator Code 21 means, its common causes, and how to fix it. Get quick troubleshooting tips to resolve this error and keep your generator running smoothly.

Kohler Generator Code 24 Error Code Explained: Meaning, Causes & Fixes

Discover what Kohler Generator Code 24 means, common causes behind this error, and step-by-step solutions to fix it. Quickly troubleshoot your generator with our expert guide.

Kohler Generator Accy PwrOver Warning Error Code Explained: Meaning, Causes & Fixes

Discover what the Kohler Generator "Accy PwrOver Warning" error code means, its common causes, and how to fix it. Get clear, step-by-step solutions to keep your generator running smoothly.

Cummins Generator SPN 175 FMI 3 Error Code Explained: Meaning, Causes & Fixes

Discover the meaning, common causes, and solutions for the Cummins Generator SPN 175 FMI 3 error code. Learn how to diagnose and fix this issue to keep your generator running smoothly.

Kohler Generator Code 23 Error Code Explained: Meaning, Causes & Fixes

Discover what Kohler Generator Code 23 means, common causes behind the error, and effective solutions to fix it. Get your generator running smoothly with these expert tips.

Cummins Generator SPN 284 FMI 4 Error Code Explained: Meaning, Causes & Fixes

Discover the meaning, common causes, and solutions for Cummins Generator SPN 284 FMI 4 error code. Quickly troubleshoot and resolve this generator issue with our expert guide.