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Generac Generator 1802 Error Code Explained: Meaning, Causes & Fixes

Discover the meaning behind Generac Generator Error Code 1802, common causes, and effective fixes. Quickly troubleshoot and restore your generator’s performance with this comprehensive guide.

Reviewed by Content Team

Head of Content, D. Gorenko

Updated June, 5

What does the 1802 error code on Generac a Generator mean?

 

What the 1802 Error Code Means on a Generac Generator

 

When your Generac generator displays a 1802 error code, it’s letting you know there’s a problem with the generator’s auxiliary shutdown—specifically, an “Auxiliary Shutdown: Not Emergency Stop.” In plain language, this means the system has detected that something has caused the generator to shut down, but it was not triggered by the emergency stop button. Instead, some other switch or external signal—often called an “auxiliary shutdown”—is responsible. This alert is critical because it prevents the generator from running properly until you fix the underlying issue.

This same error code can pop up on Generac home and commercial standby generators all across St Louis and Nashville. It’s important for families and business owners in these areas to understand what actions to take when facing a 1802 error.

 

What Is an Auxiliary Shutdown?

 

An “auxiliary shutdown” is a safety feature built into Generac generators—not just for St Louis and Nashville families, but for all users. In simple terms, it’s an extra set of switches or wiring installed to allow the generator to be safely shut off remotely, or when certain conditions are met (like opening an access door to the generator during maintenance). Unlike the big red “emergency stop” button, these auxiliary shutdowns tend to be less obvious—sometimes triggered by a loose wire, a faulty door switch, or even a maintenance lockout procedure.

If the generator senses that the auxiliary shutdown circuit is open (meaning the switch is "off" or the wire is disconnected), it will stop running and display the 1802 error on the control screen.

 

Common Causes of the 1802 Error Code

 

Several possible reasons could lead to the 1802 code appearing on your Generac generator:

  • Loose, corroded, or damaged wires in the auxiliary shutdown circuit. These wires may vibrate loose due to weather or wear in areas like St Louis and Nashville.
  • A door or access panel that isn’t fully closed—there’s often a safety switch that triggers an auxiliary shutdown if the panel is left open after maintenance.
  • An external device (like a remote shutdown switch) has been accidentally activated or is malfunctioning.
  • Faulty or broken safety switch, which may mistakenly signal the control board to shut down.
  • Wiring modifications or repairs not completed correctly after service, especially after severe weather or electrical storms common in St Louis and Nashville.

 

What You Should Do If You See the 1802 Error

 

When your Generac generator in St Louis or Nashville displays the 1802 error, here’s an easy-to-follow approach:

  • Visually inspect the generator—make sure all access doors and panels are closed tightly. Look for any obvious signs of a switch or panel left open.
  • Check the control panel: The error might let you know if there’s a specific area or switch to check.
  • If comfortable and it’s safe to do so, turn off all generator power (following your user manual), and look at the wiring around the auxiliary shutdown switch for signs of damage or looseness.
  • Reset the generator according to manufacturer instructions (often done by clearing the alarm in the control menu). If the code returns immediately, the issue is still present.
  • If you’re unable to find the problem, or if you’re not experienced with electrical systems, call a trained technician—experts servicing St Louis and Nashville homes and businesses can resolve these codes safely and efficiently.

 

How to Prevent Recurring 1802 Errors

 

To minimize the risk of seeing this error code again:

  • Schedule routine maintenance with a reliable company serving St Louis and Nashville—this can catch loose wires or worn switches before they become a problem.
  • After any repairs, double-check panels and switches are fully closed and re-secured.
  • Keep the generator’s environment clean and dry to prevent corrosion or weather-related issues to the auxiliary shutdown circuit.
  • Use only trained professionals for electrical repairs or upgrades to your automatic standby generator system.

 

Summary: Your Next Steps

 

The 1802 error code on a Generac generator points to an issue with the auxiliary shutdown circuit—not an emergency stop, but a safety system that has detected a problem preventing your system from running. In places like St Louis and Nashville, addressing this error means checking panels, wiring, and switches for faults or interruptions, and consulting certified professionals if the solution isn’t obvious. Resolving the 1802 code quickly ensures your generator is ready for the next power outage, keeping homes and businesses protected year-round.

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How to fix the 1802 Error on a Generac Generator?

 

Understanding and Resolving the Generac Generator 1802 Error

 

When you see a 1802 error on your Generac generator’s display, it means “Overcrank.” This is a common issue where the generator has tried to start several times but wasn’t able to do so. It has now locked out for its own protection, and you’ll need to take a few steps to address this before it will run again. People in St Louis and Nashville encounter this issue often, especially with seasonal changes or after storms.

 

Troubleshooting Steps for the 1802 Overcrank Error

 

First, approach your generator safely. Make sure you’re not standing in water and the area is clear of hazards before you start.

  • Check the Fuel Supply
    Overcrank errors often happen because the generator isn’t getting fuel. If you have a propane generator, make sure the tank isn’t empty and that the main tank valve is open. For natural gas, confirm the gas line is open and there are no restrictions or leaks. In cities like St Louis and Nashville, fluctuating temperatures can sometimes cause valves to become stiff or regulators to freeze. If you smell gas, stop immediately and call a professional.
  • Inspect the Battery
    The generator needs a strong battery to turn its engine. If the battery charge is low or the terminals are corroded, it won’t crank fast enough. Look for corrosion (white powder) on the battery cables and at the connection points. If you see any, clean it carefully with a mixture of baking soda and water using gloves and a toothbrush. Make sure the battery cables are tight. If you have a voltmeter, check that the battery reads at least 12.4 volts. If it’s below this, you’ll need to charge or replace it.
  • Reset the Controller
    Once you’ve checked fuel and battery, clear the error on the controller. On most models, open the generator lid, find the control panel, and hold the OFF button until the unit shuts down fully. Wait 30 seconds, then press AUTO. This resets the system. Try running the generator again.
  • Check the Air Filter and Oil Level
    An engine that isn’t getting enough air won’t start. Open the access panel to locate the air filter. If it’s clogged with dust or debris, replace it. Also, check the oil level by following the dipstick instructions. If the oil is low or dirty, add more (refer to the manual for the right type) or change it.
  • Listen for Starter Engagement
    When you try to start the generator, listen for the starter motor. A rapid clicking sound can indicate low battery, but a single click or humming could mean the starter is stuck or faulty. If the starter isn’t engaging, this is a more complex fix that typically requires a technician experienced in generator systems common in St Louis or Nashville.
  • Inspect Spark Plugs
    If the above steps don’t work, the spark plugs could be dirty, fouled, or worn. These are what ignite the fuel inside the engine. Take them out with a socket, inspect for black residue or excessive wear, and clean or replace them as needed.

 

If Problems Continue: When to Call a Specialist

 

If you’ve followed the above steps and the generator still shows the 1802 error, there may be deeper mechanical or electronic problems like a faulty starter, bad safety switches, or issues with the fuel system. At this point, it’s wise to have a professional technician come to your home or business in St Louis or Nashville to do advanced diagnostic testing.

 

Preventing Future 1802 Errors

 

  • Keep your fuel source topped up and ensure supply valves are always open.
  • Test and maintain the battery regularly—replace every 2-3 years even if it appears to work.
  • Keep the generator enclosure dry and clear of debris, especially in climates like St Louis and Nashville where weather shifts can affect outdoor equipment.
  • Schedule seasonal maintenance checks (including oil, spark plug, and air filter changes).

By understanding what the 1802 Overcrank error means and following these systematic steps, you can often restore your Generac generator to service. Regular inspection and simple upkeep can also reduce the likelihood of seeing this error in the future. If in doubt, professional assistance is always available for those in St Louis and Nashville to keep your power reliable year-round.

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What could be causing the 1802 error code on a Generac Generator?

 

What the 1802 Error Code Means on a Generac Generator

 

When you see the 1802 error code on your Generac generator, it means the unit has detected a problem with the battery. More specifically, this error usually signals that the voltage of the generator’s battery is too low, which can prevent the generator from starting or running properly. The battery is a key component: it's what helps the generator start when power is needed. If something is wrong with the battery, the generator warns you using notifications like the 1802 error code.

 

Common Reasons for a 1802 Error Code on Generac Generators

 

Several separate and sometimes overlapping issues can trigger the 1802 error code, especially in areas like St Louis and Nashville, where climates and seasons can impact performance:

  • Aging or Failing Battery: Just like in cars, a generator’s battery doesn’t last forever. Over time, it loses the ability to hold a charge. Even if the generator isn’t running often, the battery is constantly being charged and then drained, eventually wearing it down.
  • Cold Weather Effects: In places like St Louis, winter temperatures can be quite low. Cold weather drains a battery’s power and can slow down the chemical process inside, making it less effective. If your battery was already weak, this could push it below the level needed to work, triggering the code.
  • Hot Weather Stress or Heat Damage: In Nashville and parts of St Louis where summers are hot, high temperatures can also wear on the battery, breaking down the fluids inside quicker and causing corrosion on battery terminals.
  • Dirty or Corroded Connections: The battery connects to the rest of your generator with metal clamps or terminals. Corrosion is a white or green powdery build-up that can appear, especially on older batteries. If too much builds up, electricity can’t flow well from the battery, lowering the voltage and causing the generator to register a problem.
  • Loose or Damaged Battery Cables: Wires that aren’t tight or are damaged can’t deliver enough power from the battery to the rest of the generator. This can result in sporadic or reduced voltage, which the generator detects and then logs as a fault using the 1802 code.
  • Lack of Routine Use: If a generator sits unused for long periods—common in commercial properties in St Louis or seasonal homeowner setups around Nashville—the battery may slowly discharge, eventually not having enough power left to do its job.
  • Charger Malfunction: Generac generators usually have a built-in charger that keeps the battery ready, even when the generator isn’t running. If this charger fails, the battery won’t stay charged, and over time, the voltage falls below the operating threshold, causing the error.
  • Internal Faults in the Generator’s Control Board: Sometimes, the problem isn’t with the battery itself, but with the electronics that monitor it. If the generator’s control board or electrical circuits develop faults, they might wrongly detect a low battery condition and trigger a false 1802 code.

 

Environmental and Regional Factors Affecting Battery Health in Generac Generators

 

Generators in areas like St Louis and Nashville are exposed to wide temperature swings, humidity, and—sometimes—unexpected power outages that cause frequent starts. All these conditions can place more stress on generator batteries:

  • Frequent use during storm season will cycle the battery more often.
  • Moisture from humidity or rain can work its way into terminal connections, encouraging corrosion.
  • Dust or yard debris during landscaping or leaf season can dirty battery terminals, lowering performance.

 

Summary of What Causes the 1802 Code

 

To sum up, a 1802 error on a Generac generator indicates a low battery voltage condition. This can be caused by old or worn batteries, weather extremes, dirty or loose connections, faulty onboard battery chargers, or even rare errors in the generator’s control electronics. Property owners in climates like St Louis and Nashville can be especially prone to these issues due to the natural conditions and usage patterns throughout the year. The root cause may be something as simple as corrosion or as complex as a failed electrical part within the generator.

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