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How to reset Tesla wall connector if it's not charging?

Troubleshooting a Tesla Wall Connector that's not charging? Learn step-by-step instructions to safely reset your charger and get it back online quickly.

Reviewed by Content Team

Head of Content, D. Gorenko

Updated June, 5

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How to reset Tesla wall connector if it's not charging?

 

Check Indicator Lights and Error Codes

 

Your Tesla Wall Connector includes LED indicator lights designed to notify users of its current operating status and any potential problems. Before taking action, carefully examine these indicator lights to determine if your connector is displaying an error or fault. Tesla’s LED indicators typically provide different colors or patterns to help identify the specific issue.

Common LED colors and their meanings include:

  • Solid Green - Normal operating status and ready to charge your vehicle.
  • Flashing Green - Charging is currently active.
  • Red or Blinking Red - Error or fault indication. This suggests a problem that needs your attention.
  • Yellow or Amber Light - Indicates a communication problem or a temporary fault condition.

 

Resetting Your Tesla Wall Connector

 

In certain cases, your Tesla Wall Connector could experience a minor glitch or error, which can often be resolved by performing a simple reset procedure. Follow these detailed steps carefully to reset your Tesla Wall Connector safely and efficiently:

  • Turn Off Power Supply at Circuit Breaker: Locate your home’s electrical panel, typically located in your garage, basement, laundry room, or utility closet. Flip the dedicated circuit breaker supplying power to your Tesla Wall Connector to the 'OFF' position. Allow the connector to remain powered off for approximately 30-60 seconds, giving the device adequate time to fully shut down and reset.
  • Inspect for Obvious Issues: While the power is off, quickly inspect the wall connector, cable, charging handle, and port for any obvious signs of physical damage, wear, or corrosion.
  • Turn On Power Supply at Circuit Breaker: After performing your inspection, flip the circuit breaker back into the "ON" position, thus re-energizing your Tesla Wall Connector. Wait for another 30-60 seconds as your connector reboots.
  • Reconnect & Test Charging Process: Once power has resumed, reconnect the connector firmly into the vehicle charging port. Observe indicator lights again and verify the charging process has resumed properly.

In most scenarios, performing these simple and safe actions should resolve common issues preventing your Tesla Wall Connector from effectively charging your vehicle.

 

Additional Troubleshooting Tips

 

If you performed the above reset steps, and your wall connector is still not charging properly, you can attempt these additional troubleshooting steps:

  • Check Vehicle Settings & Scheduled Charging Preferences: Tesla vehicles often allow users to customize charging schedules and preferences. Double-check your vehicle settings to confirm no scheduled charging options or controls are preventing immediate charging.
  • Inspect Vehicle Charging Port & Connector Plug Carefully: Make sure there are no visible obstructions, dirt, damage, or debris inside the charging connector plug of the wall connector or the charging port on your Tesla EV. Clean as necessary and reconnect firmly.
  • Ensure Proper Connection and Communication Between Vehicle & Wall Connector: Sometimes, simply removing and reinserting the connector several times can re-establish communication and allow charging to resume.
  • Restart Your Vehicle Computer: If you believe the issue may stem from the Tesla vehicle itself, consider resetting your vehicle's onboard computer. For Teslas, pressing both scroll buttons on your steering wheel simultaneously for a few seconds will trigger a quick vehicle system restart.

 

If your Tesla Wall Connector continues to exhibit persistent charging issues or if you suspect an electrical fault or hardware damage, it's strongly advised to reach out to a qualified, trained professional electrician like those found in reliable service areas like St. Louis or Nashville. Tesla-certified electricians can help promptly assess, diagnose, and correct any persistent wall connector issues you may face, ensuring safe, reliable charging services for your electric vehicle.

 

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