After an Installation Survey

Welcome to Hoffmann Brothers After an Installation Page! We appreciate your trust in our HVAC installation services. As part of our commitment to your comfort, we’ve created this page to guide you through your new HVAC system. Whether it’s understanding the benefits, ensuring proper maintenance, or accessing manuals, we’ve got you covered.

At Hoffmann Brothers, we strive to consistently improve the experience for our customers. We’d love to hear how your HVAC installation went, from start to finish. Please take a few moments to provide your feedback by completing our installation survey.

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Hoffmann Bros HPP Jan 2024 Benefits Chart

Home Protection Plan Benefits

One of the great benefits of choosing Hoffmann Brothers for your installation is a free Home Protection Plan.

The Home Protection Plan (HPP) membership comes with a range of benefits, from priority service to exclusive discounts; you’re covered with Hoffmann Brothers.

With HPP, you can enjoy peace of mind knowing that your new investment will remain well-maintained with (2) annual precision tune-ups.

Explore the perks that come with being a valued member of Hoffmann Brothers.

Schedule Maintenance

Why Maintenance is Important

Consistent maintenance is the key to keeping your HVAC system running efficiently. Even new systems need regular maintenance. Think of maintenance like an oil change for your car, you wouldn’t buy a brand new car and neglect it by never getting an oil change. Not only does it extend the lifespan of your equipment, but it also ensures optimal performance. Luckily, Hoffmann Brothers has you covered. With your new installation, you receive (2) tune-ups for your new system to protect your investment and keep it running smoothly. We’ll also contact you when it’s time to schedule, so you don’t forget or miss maintenance.

Online Scheduler

Schedule Online

We know that sometimes it can be hard to step away from work or family to make a call to schedule home service with Hoffmann Brothers. That’s why we offer our convenient online scheduler. Simply follow the prompts to schedule any heating, cooling, plumbing, electrical or appliance service, choose a date and time that suits you, and our field professionals will be there to address any concerns or perform routine maintenance. It’s easy, quick, and designed to make scheduling as easy as possible.

Schedule Online Here

Phone Support

Call Us

If you prefer the personal touch, our friendly customer experience team is ready to assist you. Give us a call now, and we’ll guide you through any questions you may have or schedule a service appointment.

We’re in the office Monday-Friday 7am-7pm and on Saturday from 7am-5pm, however, we have a team available 24/7 to answer your calls.

Call (314) 373-1859

New System Tips

Tip #1: Water in Your Drain Pan

HVAC systems have drain pans and lines to remove excess moisture from the air as the cooling process takes place. It is normal to see water in these lines and in the drain pan, however, occasionally there is a blockage that needs to be cleared. Please contact us for assistance if you have that issue.

Tip #2: Thermostat Troubleshooting

Learning to navigate a brand new system and thermostat can be difficult. Sometimes, you may think there is an issue with the system when there is a small setting adjustment needed on your thermostat. To help troubleshoot your thermostat, we’ve included the common Hoffmann Brothers provided thermostat models and their manuals so you can ensure your thermostat is set to your personal preferences and functioning properly.

Did you provide your own thermostat? Consider visiting the manufacturer or brand site to find your thermostats manual and tips on how to operate your thermostat.

Tip #3: Humidifier & Dehumidifier Limits

Humidifiers and dehumidifiers are a great addition to your home’s HVAC system and can help create the most comfortable indoor environment. These units will keep your house at an optimal humidity level as set for most of the year, however, during extreme temperatures there may be fluctuation outside of the set level. This is normal and you should not be concerned about unit function. If the temperatures begin to level and you still experience uncomfortable levels of humidity, please contact our team to assist you.

Humidifier Panel & Thermostat Manuals

For easy reference, we’ve provided manuals for the common humidifiers and thermostats that we install here at Hoffmann Brothers. These can be a great reference to know the ins and outs of how your system is setup and how it functions. Simply click the links to access the PDFs and ensure you have all the information you need.

After an Hoffmann Bros Installation Survey

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