How to fix a washing machine that won’t drain water completely?

 
Check for a Clogged Drain Hose or Pump
 

One of the most common reasons that your washing machine may not drain properly is due to a clogged drain hose or pump. Items such as lint, socks, coins, and other small objects often become trapped and obstruct the flow of water.

• First, turn off the washing machine and unplug it from the electrical outlet for safety.
• Locate and carefully detach the drain hose at the back of the machine.
• Inspect the hose thoroughly for obstructions. You can use a flashlight to identify potential blockages.
• If you find debris, remove it gently with pliers, gloves, or a small plumbing snake.
• Next, check the pump itself for clogs. Refer to your machine's manual for the exact location of the pump access panel.
• Open the access panel (usually located at the bottom front or back of the machine) and remove visible debris carefully.
• Reconnect the hose, ensure it is secure, and plug the washing machine back in to test if the drainage issue is resolved.

If handling any of these steps yourself seems daunting, reaching out to a professional service technician might be beneficial. Reputable companies such as Hoffmann Brothers can assist if you are in areas like St Louis or Nashville and require expert guidance.

 
Examine the Lid Switch or Door Lock Mechanism
 

Washing machines are designed to prevent draining unless the lid or door is securely closed. If the lid switch or door lock is malfunctioning, it can disrupt the drainage cycle.

• Check the lid or door switch by closing the door firmly and listening for a clicking sound. If no click is heard, it indicates a possible switch issue.
• You may need to consult the user manual to access the switch and examine if it's defective or damaged.
• If the switch appears faulty or damaged, it will typically need replacement by a trained technician to ensure safety and correct installation.

A qualified technician in your area—whether in St Louis or Nashville—should be consulted to ensure proper handling of this type of electrical repair.

 
Inspect for a Faulty or Broken Drain Pump
 

Washing machines rely on a properly functioning pump to drain water out of the drum. A faulty or worn-out pump could be causing incomplete drainage.

• Disconnect power from your washer before beginning any examination.
• Gain access to the pump area according to your manufacturer's manual instructions. Usually, it's located behind an access panel in the front lower section or rear area of the washer.
• Investigate the pump visually for signs of damage, such as broken parts, cracks, or leaks.
• If the pump turns out to be overheating, broken, or not operating smoothly, it will likely need replacing.

It is strongly recommended that pump replacement is carried out by trained professionals, especially if comfort or experience with appliance repairs is limited.

 
Inspect Drainage Plumbing and Standpipe Conditions
 

Sometimes the washing machine is perfectly operational, but clogged household plumbing may prevent proper drainage.

• Inspect the standpipe (the pipe in which the drain hose is usually inserted) for any apparent blockage or restricted flow.
• If the standpipe or drain plumbing appears clogged, you can attempt using a plumber's snake or consult plumbing services to clear potential clogs in your home's pipes.
• Make sure your drain hose is installed at a proper height and is not kinked or twisted, as an improper setup may also cause poor draining.

In scenarios where household plumbing blockages are severe, professional plumbing services are often the most effective option.

 
Evaluate Washing Machine Belt Conditions (for Belt-Driven Washers)
 

Older or belt-driven models use belts to transfer spin and draining movement. If the belt becomes loosened or breaks, draining issues can occur.

• Unplug the machine and remove the rear or bottom access panel to locate the drive belts.
• Inspect belts carefully for wear, looseness, cracks, or breakage.
• If the belt shows significant signs of deterioration or loose tension, you will need to replace it.

Replacing drive belts is usually a straightforward process but may sometimes involve more complexity, especially if unfamiliar with appliance repairs. Calling a professional technician ensures safety and correct installation.

 
Professional Assistance and Preventative Maintenance
 

In some cases, the drainage issue may be complicated to diagnose and fix without specialized expertise or tools. If your washing machine continues to have trouble draining water completely, consulting a reliable technician is a wise decision. Regular professional maintenance and inspections are beneficial for long-term appliance health, especially if you're located in regions like St Louis or around Nashville, where professionals like Hoffmann Brothers can provide prompt assistance.

Maintaining your washer efficiently and regularly checking for blockages or jams can also minimize or prevent future draining issues, extending the life of your appliance.