/washing-machine-error-codes

General Electric Washing Machine UE Error Code Explained: Meaning, Causes & Fixes

Discover the GE washing machine UE error code meaning, causes, and proven fixes. Our guide offers quick tips to restore your appliance's performance.

What does the UE error code on General Electric Washing Machine mean?

 
Understanding the UE Error Code
 
The UE error code on a General Electric Washing Machine indicates that the appliance has detected an unbalanced load during its wash cycle. This error is a built-in safety feature that helps prevent excessive vibration and potential damage to the machine. When the load inside the drum is distributed unevenly, the sensors monitor the imbalance and trigger the error message to alert the user of the situation.

 
Significance and Operation
 

  • The error code is designed to ensure the longevity of the appliance by preventing mechanical stress and uneven spinning.
  • It serves as an indicator that the internal sensors have detected a load irregularity, which might affect the washing efficacy if not addressed.
  • This warning allows the machine to stop the spin cycle to avoid further imbalance while protecting the drum and other components.
  • Understanding this code helps to recognize that the washing machine is actively managing its operating conditions for safe performance.

Expert Washing Machine Solutions Await!

Washing Machine issues in St. Louis or Nashville? Our experts provide quick repairs and maintenance to keep you cool. Contact us today!

Request a quote

What could be causing the UE error code on a General Electric Washing Machine?

 
Potential Mechanical Imbalances
 

  • The washing machine’s internal suspension system—including shock absorbers, springs, and dampers—might be worn or damaged over time. Even a slight degradation in these components can cause excessive movement during the spin cycle, leading to the error code being triggered.
  • An improperly leveled washer can contribute to mechanical stress. When the unit is not perfectly level, the drum might not remain stable, which can lead to shifts in the load distribution during operation.

 
Load Distribution Challenges
 

  • Even if not overloading the machine, an uneven distribution of clothes can create dynamic imbalances during high-speed spins. Uneven loads can shift excessively at the start of the spin cycle, causing vibrations that the washer interprets as abnormal movement.
  • Mixed fabrics or items with different weights might clump together. These clusters can alter the overall center of gravity, contributing significantly to the imbalance conditions that result in the error code being activated.

 
Drivetrain and Motor Anomalies
 

  • The drive belt and motor assembly play crucial roles in achieving balanced drum rotation. Any wear or misalignment in the belt, or issues with the motor control system, can lead to erratic rotation speed or inconsistent drum movement, thereby prompting the error code.
  • Intermittent problems with the motor’s operation may cause variations in speed during the spin cycle. Such fluctuations can result in transient imbalances that are detected by the control system.

 
Faulty Sensors and Control Circuitry
 

  • Washing machines rely on various sensors to monitor vibrations, drum position, and load distribution. A defective sensor or a loose connection can provide inaccurate readings, falsely indicating an imbalance condition even if the load is correctly distributed.
  • Issues within the control board or wiring harness might send erratic signals. When the error detection algorithms process these faulty inputs, they can misinterpret the machine’s condition, leading to the error code display.

 
Internal Obstructions or Debris
 

  • Occasionally, foreign objects or accumulated debris inside the drum or filter area may disrupt the normal spinning dynamics. These obstructions can alter the weight distribution by adding unexpected mass in specific parts of the drum.
  • The presence of lint or other build-ups near the balance sensors might affect their operational accuracy, contributing to imbalanced feedback during critical cycles.

Areas Of Expertise

We treat our people as our top priority so they'll treat you the same way. 100% Satisfaction, Every Time!

Air Conditioning

Providing air conditioning repairs, installation and maintenance for St Louis, MO and Nashville, TN. During the hot summers, call Hoffmann Brothers for all your AC repairs, replacement, and tuneup needs.

Electrical Repair

Hoffmann Brothers offers residential and commercial electrical services for St Louis homes and businesses. Lighting, outlets, panels, whole house fans, generators, and more. Call our licensed electricians today!

Heating Services

Need a furnace repair in St Louis or Nashville? Hoffmann Brothers can handle all your heating repairs, no matter the brand, including ductless mini-split systems. We also proudly offer heating system installations, and ongoing maintenance services.

Appliances

Hoffmann Brothers offers appliance repair services throughout St Louis, MO! Our experienced technicians are trained to work on all major brands of most home appliances including Dishwashers, Refrigerators & Freezers, Washing Machines & Dryers, and Ovens.

Plumbing Services

Hoffmann Brothers is your experienced Plumbing Company service both St Louis and Nashville. We offer plumbing repairs and installations, along with drain and sewer solutions.

Commercial Services

Do you need Mechanical or Commercial services for your St Louis or Nashville area business? We offer HVAC, Plumbing, Electrical (St Louis only), Indoor Air Quality, and more.

Water Heaters

Hoffmann Brothers is your professional water heater contractors for both Nashville, TN and St Louis, MO. We provide hot water heater installation, repair, and maintenance for both standard and tankless systems.

Drains & Sewers

Hoffmann Brothers is your Nashville and St Louis area drain Plumber. We provide drain cleaning and clearing and much more. Trust our drain experts to fix your clogged sink or toilet quickly and efficiently.

How to fix the UE Error on a General Electric Washing Machine?

 
Reorganize the Load for Even Distribution
 

  • Pause the cycle and open the lid to examine the load. If the clothes are bunched up or heavier on one side, manually redistribute them evenly inside the drum.
  • Avoid mixing bulky items with smaller garments together as this may contribute to imbalance during the spin cycle.
  • If necessary, remove some items temporarily to create a more uniform weight distribution.

 
Check the Machine’s Level and Stability
 

  • Inspect the installation surface to ensure the washer is sitting on a flat, hard area. An uneven floor may cause the drum to become unbalanced during high-speed spins.
  • Use a spirit level to check the alignment. Adjust the leveling feet at the bottom of the washer if it is not sitting level.
  • Ensure that the machine has not shifted after installation; reposition it if needed.

 
Inspect Suspension Components and Shock Absorbers
 

  • Examine the internal suspension system if the issue continues. Over time, shock absorbers, springs, or dampening straps can wear out or become damaged, reducing the unit’s ability to absorb vibrations.
  • Visually inspect these components for signs of damage or oil leakage. Damaged parts may require professional service or replacement.
  • If you feel comfortable doing so, remove the back panel, but only proceed if you are experienced with appliance repairs to avoid further damage.

 
Reset the Washing Machine
 

  • Unplug the washing machine from the electrical outlet or switch off the circuit breaker. Leave it disconnected for one to two minutes to allow the internal electronics to reset.
  • Plug the machine back in and select a short cycle to see if the error has cleared, ensuring that no remnants of the previous cycle interfere with proper operation.

 
Perform a Test Cycle
 

  • After adjusting the load distribution and verifying the machine is level and stable, select a moderate load and run a full wash cycle.
  • Observe the spin cycle closely. Monitoring the washer during the spin phase can help determine if the corrective actions have resolved the imbalance.

 
Seek Professional Assistance if Required
 

  • If the error persists despite these corrective measures, it is advisable to contact a qualified technician. Persistent issues may indicate a deeper mechanical problem that requires expert diagnosis and repair.
  • A professional can perform a comprehensive inspection of the internal components and provide the necessary repairs or part replacements.

SERVING

St. Louis & Nashville Areas

Brentwood, MO
1025 Hanley Industrial
Brentwood, MO 63144

Nashville, TN
45 Willow St.
Nashville, TN 37210

Call Our St. Louis Office

Call Our Nashville Office

Nashville Location

(615) 515-3015