Learn how to safely diagnose and repair a non-working electrical outlet with our step-by-step troubleshooting guide. Restore power and stay safe with ease.
Head of Content, D. Gorenko
Updated June, 5
Expert Electrical Appliances Solutions Await!
AC issues in St. Louis or Nashville? Our experts provide quick repairs and maintenance to keep you cool. Contact us today!
Before inspecting or repairing a non-working electrical outlet, your first and most crucial step is safety. To ensure your safety, turn off the breaker controlling the outlet from your home's electrical panel. If you're unsure which breaker controls the outlet, turn off the main breaker to provide complete safety.
After shutting off power, verify again that power is off using a voltage tester. Insert the tester leads or probe directly into each slot. If no power is detected, you can proceed safely to inspect and repair.
Often, outlets in one room share a circuit with nearby outlets, switches, or Ground Fault Circuit Interrupter (GFCI) outlets. Before working on the outlet itself, look around your home or office for any tripped GFCI outlets. Typically, GFCIs are installed in kitchens, bathrooms, garages, laundry rooms, and outdoor spaces. If you notice a tripped GFCI, press the reset button; sometimes, this simple step restores power to the outlet that isn't working.
Visit the electrical panel in your home and inspect the breakers. A tripped breaker usually moves from the "ON" position toward "OFF" but might not look entirely off. Reset it by firmly flipping it off and then back on. A correctly operating breaker should click distinctly into the "ON" position. If the breaker immediately trips again, it's a sign of a deeper electrical issue that might need professional inspection.
If the above checks don't fix the problem, it's time to examine the outlet itself. Remove the outlet safely from its junction box, carefully loosening the screws, and gently pull it outward to inspect connections. Look for signs of loose wires, damaged insulation, or burnt marks on the outlet. If you spot any damage or loose wiring, re-tighten the connection screws, re-secure the wires properly, or plan to replace the outlet entirely. Always ensure metal wires are securely attached to their respective connections (hot wires are typically black or red; neutral white; ground copper or green).
Corrosion or burnt markings around terminals and connections are signs indicating overheating. If a wire or the outlet itself appears burnt, replace both the outlet and the wire sections impacted. Such deterioration is a major cause of an outlet not functioning properly. Always seek professional assistance if you’re uncertain about the extent of wire damage or visual inspection results suggest a fire hazard.
Sometimes, underlying electrical failure may be internal to the outlet. In that case, purchasing and installing a new outlet is the safest and most efficient solution. After replacing, restore power, verify proper connection with a tester, and reattach the outlet securely within its protective box.
An overloaded circuit can also cause outlet failure. It's crucial to evaluate your electrical load. Remove or unplug devices that draw heavy electrical power (e.g., space heaters, air conditioners) from the circuit. If conditions improve, consider moving these appliances to a different circuit or have a dedicated circuit installed by a professional.
If troubleshooting the above recommendations still leaves you with an outlet that won't work, it's time to call in licensed electricians to diagnose more complex problems such as internal wiring damage or circuit overload issues. Electricity poses significant hazards, and unresolved issues often require professional attention. Licensed electricians, such as those serving residents and businesses in St. Louis and Nashville, have the technical expertise and tools to handle sophisticated electrical evaluations safely.
We treat our people as our top priority so they'll treat you the same way. 100% Satisfaction, Every Time!
Providing air conditioning repairs, installation and maintenance for St Louis, MO and Nashville, TN. During the hot summers, call Hoffmann Brothers for all your AC repairs, replacement, and tuneup needs.
Hoffmann Brothers offers residential and commercial electrical services for St Louis homes and businesses. Lighting, outlets, panels, whole house fans, generators, and more. Call our licensed electricians today!
Need a furnace repair in St Louis or Nashville? Hoffmann Brothers can handle all your heating repairs, no matter the brand, including ductless mini-split systems. We also proudly offer heating system installations, and ongoing maintenance services.
Hoffmann Brothers offers appliance repair services throughout St Louis, MO! Our experienced technicians are trained to work on all major brands of most home appliances including Dishwashers, Refrigerators & Freezers, Washing Machines & Dryers, and Ovens.
Hoffmann Brothers is your experienced Plumbing Company service both St Louis and Nashville. We offer plumbing repairs and installations, along with drain and sewer solutions.
Do you need Mechanical or Commercial services for your St Louis or Nashville area business? We offer HVAC, Plumbing, Electrical (St Louis only), Indoor Air Quality, and more.
Hoffmann Brothers is your professional water heater contractors for both Nashville, TN and St Louis, MO. We provide hot water heater installation, repair, and maintenance for both standard and tankless systems.
Hoffmann Brothers is your Nashville and St Louis area drain Plumber. We provide drain cleaning and clearing and much more. Trust our drain experts to fix your clogged sink or toilet quickly and efficiently.
SERVING
Brentwood, MO
1025 Hanley Industrial
Brentwood, MO 63144
Nashville, TN
45 Willow St.
Nashville, TN 37210
St Louis Location
(314) 664-3011
St Louis Location
1025 Hanley Industrial Brentwood, MO 63144
Nashville Location
(615) 515-3015
Nashville Location
45 Willow St Nashville, TN 37210
Learn simple, step-by-step instructions to safely diagnose and repair a dead electrical outlet yourself—no electrician needed. Save time and money today!
Learn how to troubleshoot and fix an outdoor electrical outlet that's not working. Follow our step-by-step guide to safely restore your outlet's functionality.
Outlet sparking when plugging something in? Learn common causes, helpful troubleshooting steps, and tips on repairing or replacing a hazardous electrical outlet.
Learn step-by-step solutions to fix electrical outlets that stopped working after a power outage. Tips to troubleshoot breakers, GFCI resets, and wiring issues.
Experiencing repeated circuit breaker trips due to an outlet? Learn how to safely diagnose and troubleshoot common outlet-related electrical faults step-by-step.
Learn how to quickly identify and safely repair a faulty electrical outlet. Follow step-by-step advice and essential safety tips to keep your home secure.