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LG Dishwasher HE Error Code Explained: Meaning, Causes & Fixes

Learn what triggers the LG Dishwasher HE error code, its meaning, causes and fixes. Get practical tips to quickly resolve issues and restore performance.

What does the HE error code on LG Dishwasher mean?

 
Definition of the HE Error Code
 
The HE error code on an LG Dishwasher is an alert that indicates a malfunction in the dishwasher’s water heating system. This error code is designed to signal that the unit’s heater or its associated control components are not operating within the expected parameters. In normal operation, the heating element is responsible for attaining and maintaining proper water temperature for optimal cleaning performance. When the control board detects that the temperature is not being regulated correctly, it displays the HE error code as a protective measure to prevent further operation under unsafe conditions.

 
Technical Background of the HE Error Code
 

  • This error is associated with the water heating function, which is critical for dissolving detergent effectively and ensuring hygienic cleaning results.
  • The dishwasher’s control system continuously monitors the functioning of the heating element along with its related temperature sensors and circuits.
  • The HE code serves as an early warning that the expected water temperature is not being achieved, which could compromise cleaning efficiency and potentially damage internal components.
  • The display of this error code prompts a thorough inspection of the dishwasher’s heating system to verify that all related electrical and sensor components are working as intended.

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What could be causing the HE error code on a LG Dishwasher?

 
Possible Sensor Malfunctions
 

  • A common cause is a problem with the sensors that monitor water accumulation. A leak sensor or water level sensor might send a false high reading due to contamination, calibration drift, or degradation of the sensing component. When the sensor misinterprets an insignificant amount of moisture as a serious leak, the system registers the HE error code.
  • Damage or corrosion on sensor contacts, often occurring over time under constant exposure to damp conditions, can also lead to inaccurate data. Any interference in the sensor’s ability to correctly detect moisture levels might trigger the error.

 
Wiring and Connection Issues
 

  • Faulty wiring, loose connections, or damaged harnesses between the sensor and the control board can cause erratic signal transmissions. When the control unit receives an abnormal signal from the sensor, it interprets this as an error condition even if no actual leak is present.
  • Electrical issues like shorts or exposed wires near the sensor assembly may exacerbate false readings, confusing the system and triggering the HE error code.

 
Control Board and Circuit Problems
 

  • The electronic control board is responsible for interpreting sensor data. A failing or malfunctioning control board might misread sensor output, falsely detecting a hazardous condition. This could be due to manufacturing defects, age, or exposure to moisture and heat over time.
  • Intermittent glitches or circuit board failures can lead the dishwasher to wrongly identify a high water presence, even in the absence of an active leak.

 
Environmental Factors and Installation Issues
 

  • Improper installation or leveling issues can lead to water collecting in the base of the appliance. Operational vibrations may cause water to stray from its intended path and settle near the sensor, triggering its alarm.
  • A buildup of grime, detergent residue, or mineral deposits around the sensor area may interfere with sensor performance. Inadequate drainage due to installation errors can prompt false positives on the leak detection system.

 
Internal Component Degradation
 

  • Over time, cumulative wear on internal components such as seals, hoses, and joints might lead to minor water leakage within the appliance body. Even if these leaks are not severe, sensor systems can interpret them as a significant fault and display the HE error code.
  • Continuous exposure to hot water and detergents may accelerate material degradation. This gradual decline in component integrity can result in moisture reaching sensitive circuit areas, leading to improper error detection.

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How to fix the HE Error on a LG Dishwasher?

 
Reset the Dishwasher
 

  • Disconnect the dishwasher from the power source by unplugging it or switching off the appropriate circuit breaker. This step ensures safety and helps clear transient errors.
  • Wait for at least five minutes before restoring power to allow the control board to reset.
  • Reconnect the power and start a short cycle to verify whether the error clears.

 
Inspect Wiring and Connections
 

  • Carefully remove the access panel to locate electrical connections leading to the heating assembly and control board.
  • Examine all connectors and wiring for signs of damage, corrosion, or loose fittings. Secure any loose connections securely.
  • Ensure that the wiring harness is not pinched or crushed by other components, which could lead to intermittent issues.

 
Test the Heating Element and Related Components
 

  • Using a digital multimeter, measure the resistance of the heating element. Compare the reading with the specifications provided in the service manual.
  • If the multimeter indicates an open circuit or significantly incorrect resistance, consider replacing the heating element.
  • Also inspect the thermostat or thermal fuse associated with the heating system. Test these components for continuity to ensure they operate correctly.

 
Examine the Control Board and Sensors
 

  • Visually inspect the control board for any burnt or damaged components. Look for discoloration, burn marks, or swollen capacitors.
  • If available, consult the service manual to verify that sensor readings are within the recommended range. Faulty sensor readings may indicate an issue with the control board’s communication with the heating element.
  • Reset the control board by disconnecting power once more for an extended period (about 10 minutes), then reconnect to clear any lingering faults.

 
Perform a Complete Cycle Test
 

  • After reconnection and any necessary repairs, run a full cleaning cycle to ensure the dishwasher functions properly.
  • Monitor the appliance during the cycle to check if the error recurs, paying close attention during the heating phase.
  • If the error persists, note any unusual behavior such as irregular water heating or stopping mid-cycle, which may assist in further diagnosis.

 
Seek Professional Assistance If Necessary
 

  • If the error continues after all troubleshooting steps, contact an authorized LG service technician for professional diagnosis and repair.
  • Provide the technician with a detailed account of the troubleshooting steps already performed to expedite the repair process.

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