Customer Experience Coordinator

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Customer Experience Coordinator

Hoffmann Brothers Heating, Air Conditioning, Plumbing, Electrical & Appliance Repair has been operating in St Louis for over 40 years. We are a family owned business that has earned a reputation for providing the highest level of quality to our customers. Necessitated by growth and as a part of the strategic plan, we are now seeking to add another Customer Experience Team Coordinator.
We are a fast paced, fun company looking for a friendly and outgoing person to be able to perform duties such as answering multi-line phone systems, managing technician’s schedules, data entry, invoicing, filing, payroll, following up with customers, help with special projects for managers and owner.

Must have great attention to detail, must be willing to work in a team environment, must be able to multi task, make the best impression on these customers by providing the highest level of customer service, and have a positive go getter attitude!

Qualifications necessary for consideration:
• 65+ Words per minute
• Knowledge of Microsoft programs
• Bachelor’s Degree preferred

This position is being hired for a Monday – Friday schedule with the hours of 10:30a-7pm. This position is paid hourly, with plenty of opportunity for overtime, commissions and bonuses throughout the year.

Our company has been serving the St Louis area for well over 40 years. We offer great benefits including FREE health, dental, & vision insurance for the employee and their family. We have a matching 401K Retirement program at 4%, paid vacation & paid holidays. We are a family friendly company and celebrate individual & company achievements with fun events and prizes. We believe in promoting from within and there are many areas to advance in our company.
If interested, please reply to this posting with a resume and cover letter.

If interested, please send your resume & cover letter to careers@hoffmannbros.com and please fill out our Online Employment Application here.