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Home Protection Plan Member Survey
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Home Protection Plan
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Home Protection Plan Survey
HPP Member Survey - St. Louis
Zip Code
(Required)
ZIP Code
Air Conditioning Tune-Up Feedback
How Satisfied Are You With Your Most Recent Air Conditioning Tune-Up?
(Required)
Extremely Satisfied
Very Satisfied
Moderately Satisfied
Slightly Satisfied
Not Satisfied
Rate on a scale of 1 to 5, where 1 is "Not Satisfied" and 5 is "Very Satisfied"
Please rank the benefits of your Annual Maintenance Visits from most valuable to least:
Safety
Reliability- Early Detection of Potential Issues
Efficiency- Annual Maintenance can result in improved unit performance and longevity.
Improved Air Quality - Air filters are checked and replaced during annual maintenance, resulting in cleaner air quality.
Home Protection Plan Feedback
How Satisfied Are You With the Overall Value of Your Home Protection Plan?
(Required)
Extremely Satisfied
Very Satisfied
Moderately Satisfied
Slightly Satisfied
Not Satisfied
Rate on a scale of 1 to 5, where 1 is "Not Satisfied" and 5 is "Very Satisfied"
How Likely Are You to Recommend the Home Protection Plan to a Friend or Family Member?
(Required)
Extremely Likely
Very Likely
Moderately Likely
Somewhat Likely
Not Likely
Rate on a scale of 1 to 5, where 1 is "Not Likely" and 5 is "Extremely Likely"
How Valuable is the Discount on Services & Installations benefit included with your Home Protection Plan?
(Required)
Extremely Valuable
Very Valuable
Moderately Valuable
Somewhat Valuable
Not Valuable
Rate on a scale of 1 to 5, where 1 is "Not Valuable" and 5 is "Extremely Valuable"
How Valuable is the Priorty Service benefit included with your Home Protection Plan?
(Required)
Extremely Valuable
Very Valuable
Moderately Valuable
Somewhat Valuable
Not Valuable
Rate on a scale of 1 to 5, where 1 is "Not Valuable" and 5 is "Extremely Valuable"
How Valuable is the Reduced Service Fee benefit included with your Home Protection Plan?
(Required)
Extremely Valuable
Very Valuable
Moderately Valuable
Somewhat Valuable
Not Valuable
Rate on a scale of 1 to 5, where 1 is "Not Valuable" and 5 is "Extremely Valuable"
How Valuable is the Annual Tune-Up benefit included with your Home Protection Plan?
(Required)
Extremely Valuable
Very Valuable
Moderately Valuable
Somewhat Valuable
Not Valuable
Rate on a scale of 1 to 5, where 1 is "Not Valuable" and 5 is "Extremely Valuable"
How Valuable is the Free HVAC Filter benefit included with your Home Protection Plan?
(Required)
Extremely Valuable
Very Valuable
Moderately Valuable
Somewhat Valuable
Not Valuable
Rate on a scale of 1 to 5, where 1 is "Not Valuable" and 5 is "Extremely Valuable"
Please rank the potential additional benefits from most valuable to least valuable:
Low-Tier Membership (Opt out of benefits for lower cost)
Discounts with Other Local Businesses
Free Electrical Maintenance Visit
Point System (Earn Points from Hoffmann Brothers Services for additional discounts, cash back))
Robust Home Protection Plan Referral Program
Additional Comments, Thoughts or Feedback:
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